Privacy Policy
1. Who we are
Pinnacle R D Systems Ltd ("Pinnacle", "we", "us") is a software development company registered in Kenya. Our website is pinnaclekenya.com. You can contact us at info@pinnaclekenya.com or call +254 722 527 571.
2. What data we collect
When you use the contact form on our website, we collect:
- Your name
- Your company name (optional)
- Your email address
- Your phone number (optional)
- The service you are enquiring about
- The message you send us
We do not collect any data automatically through cookies or tracking scripts on this site.
3. How we use your data
We use the information you submit solely to respond to your enquiry and discuss a potential project with you. We do not sell, rent or share your personal data with third parties for marketing purposes.
4. How your data is processed
Contact form submissions are processed by Formspree, a third-party form service. Formspree stores submissions on servers in the United States. By submitting the form you acknowledge this transfer. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.
5. Data retention
We retain your contact details for as long as necessary to manage the business relationship. If you ask us to delete your data, we will do so within 30 days unless we are legally required to retain it.
6. Your rights under the Kenya Data Protection Act 2019
Under the Kenya Data Protection Act 2019 you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
To exercise any of these rights, contact us at info@pinnaclekenya.com.
7. Security
We take reasonable technical and organisational measures to protect your personal data. Our website is served over HTTPS.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
9. Contact
For any privacy-related questions, write to us at info@pinnaclekenya.com or call +254 722 527 571.